Frequently Asked Questions

The Science

‘Home’ fermenting generally utilises a customary inherited method of preserving food. It’s a traditional skill set that can be learnt. It utilises the raw food ingredient (and its microbes) and the conditions in the local environment, namely the kitchen. Food safety conditions and procedures need to be learned and maintained.

Our Bio-Fermentation process utilises 8 specific microbial species and includes testing to ensure a standardised process. Due to the fermented nature there may be some batch-to-batch variation

Our Bio-Fermentation process utilises 8 specific microbial species and includes testing to ensure a standardised process. Due to the fermented nature there may be some batch-to-batch variation

Carbohydrates and proteins are broken down to create a final product that is a complex mix of highly available bio-active nutrients. Akesi Bio-Fermented Tonics help to restore and maintain the body’s diverse gut microbiota.

Natural killer (NK) cells are a subset of lymphocytes (a type of white blood cell) and are important in the body’s defence against viral infections and malignancy. Natural killer cells participate in the body’s innate immunity. Each 15ml serve of an Akesi Bio-Fermented Tonic contains 6 billion colony forming units (cfu) of beneficial microbes as measured in natural killer cell activity (NKCA) when compared to a 25 billion cfu of pure probiotic.

Our modern lifestyle has resulted in a significant change to our diet and physical activity patterns. Research suggests that a disturbance in the gut microbiota is potentially playing a role in the pathogenesis of ‘modern’ chronic diseases. We are witnessing increasing rates of these chronic diseases, for example asthma, allergies, atopic dermatitis, diabetes, obesity and autism. There is evidence in humans that probiotics can be used to treat and prevent diarrhoea in children and Irritable Bowel Syndrome in adults. Probiotics taken in sufficient numbers may restore and maintain the body’s microbiota.

Most commonly we think that beneficial bacteria are ingested, but they can also be absorbed through the skin, or through human to human contact. In the modern western world we have undervalued the art of fermenting our foods, which is why there is a need for Akesi Bio-Fermented Tonics. 

Adjusting to any significant change in your diet can cause in some people a change in their gastrointestinal function. If in doubt please contact your healthcare professional.

Do seek out professional help if you suffer from recurrent yeast infections. There is some evidence that shows diet modification (reducing your sugar intake and taking probiotics) can be part of a comprehensive treatment plan for recurrent candida. Saccharomyces boulardii (one of the strains included in our Bio-Fermented Tonics) itself another yeast has been shown to have anti-candida effects. It does this in part by disrupting the protective layer (biofilm) that forms on the surface of a fungal growth such as candida.

Take probiotics 2-3 hours before or after the antibiotic dose and continue after the antibiotic course is finished.

Akesi products have been created to fit in with any routine. They can be taken any time of day, with or without food


Papaya is a tropical fruit which has long been recognised for its health benefits. It is a rich source of antioxidant nutrients such as carotenes, vitamin C and flavonoids; the B group vitamins, folate and pantothenic acid; and the minerals, potassium, copper and magnesium. The enzyme, vitamin and phyto-rich nutrients of the fruit and leaves supports immune function and can assist in the maintenance of a healthy immune system.

Turmeric contains compounds called Curcuminoids, the most important of which is Curcumin. Curcumin has powerful anti-inflammatory effects and is a powerful antioxidant. Ginger is known to help digestion, reduce nausea, and help fight the flu and common cold. Gingerol is the main bio-active compound in ginger, responsible for much of its medicinal properties, it has powerful anti-inflammatory and antioxidant effects.

Unfortunately, curcumin is poorly absorbed. It helps to consume black pepper with it, which contains piperine – a natural substance that enhances the absorption.

Berries are packed with the antioxidant anthocyanins, ellagic acid and vitamin C. Berries are great source of the phytonutrient flavonoids, and contain high amounts fibre – a nutrient important for a healthy digestive system.

Pomegranate is a good source of fibre. It also contains vitamins A, C and E, iron and other antioxidants. Pomegranate has potent anti-inflammatory properties, which are largely mediated by the antioxidant properties of the punicalagins.

This is due to the natural fermentation process and is normal.

For our Bio-Fermented Tonics and Spritzer we use a slow evaporation process to ensure that the finished product is alcohol free.

Yes, our products are not tested on animals and contain no animal products or by-products.

Our products are nut, sesame, egg, gluten and dairy free.

Akesi products contain sugar that is naturally occurring in the fruit, however these sugars have predominantly been broken down through the natural fermentation process, no sugars have been added.

Berry Spritzer contains a vegetable-based glycerol (a sugar polyol) which has 40% the sweetness of sugar. It has a very low glycaemic index and is suitable for diabetics.

A natural preservative – Lactic acid bacteria.

Our products contain no herbicides, pesticides or chemical fertilisers. No artificial preservatives or colourings have been used. We do not hide any ingredients.

Wherever possible we use local Australian ingredients.

We use Australian sourced papaya which to the best of our knowledge is non-GMO. We also regularly seek clarification of ingredients, as suppliers often have multiple geographical locations depending on supply availability.

Please discuss with your healthcare professional before consuming our products if you are taking other medications.

We advise pregnant or breastfeeding customers to please consult with a healthcare professional before consuming our products.

Akesi is not suitable for children under the age of 3. For children aged between 3-6 years old we advise a quarter of an adult serve; for children aged between 6-12 years old we advise half an adult serve. 

When starting with probiotics, we advise to start at the suggested serve size and adjust up or down according to how your gut responds. Everybody has a unique gut microbiota and needs to be guided by their own gastrointestinal patterns e.g. number of bowel motions, consistency, gas or bloating.

Ordering and Delivery

Free and fast delivery in Singapore and Malaysia. We ship worldwide with DHL Express.

We accept Visa and MasterCard. You can also choose to pay with PayPal or Apple Pay.
All payments are processed through our secure checkout, all prices are in Singapore Dollars (S$).

  • We offer free shipping in Singapore and Malaysia, and are prepared to absorb those costs.
  • In the event we need to arrange a redelivery this will incur a cost of up to $20 payable by cash on redelivery.
  • International shipping costs are calculated based on weight and location with DHL Express. These costs are calculated at Checkout.

Yes, we offer a sliding scale charge for all international shipping through DHL Express. 
International orders may be subject to import taxes and customs duties, these fees are the responsibility of the customer.
Please refer to your country’s applicable duty and tax regulations. 

Please allow 1-3 business days for deliveries in Singapore and Malaysia.
Please allow up to 7 business days for international shipping.

We would be happy to discuss distribution opportunities, please email us at

Packing and Storing

Away from sunlight and below 30 degrees Celsius for the Bio-Fermented Tonics and below 25 degrees Celsius for the Probiotic+ Powder Supplements

The expiry is stamped near the barcode on each label at the time of manufacturing. Once opened, store in the fridge and use within 2 months.

We use BPA-free recyclable PET containers which provides a more sustainable carbon footprint than supplying in glass with the additional requirement of padding, packing and shipping a glass bottle.

Our use of PET also allows us to mostly use compostable plastic-free courier bags to deliver your order.

As always, please reuse or recycle.

Akesi products are manufactured in a cGMP and TGA Licensed Medicine Facility.

Akesi Logo

Contact Us

Please email or fill out the form below and we will get back to you as soon as we can.

Download your complimentary Akesi recipes

Akesi Taste Teasers

By downloading our Taste Teaser Recipes you consent to receive our monthly emails with offers, product news, and good gut health tips. You can unsubscribe any time at the bottom of the newsletter.